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Original Article | Volume 2 Issue 1 (Jan-Feb, 2025) | Pages 319 - 329
The Power of Social Influence in Consumer Choices and Marketing Management
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Associate Professor, Department of Business Management College: Aurora's PG College (MBA); Hyderabad
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Associates Professor, K L Business School, K L Deemed to be University, Andhra Pradesh, India.
3
Dean Admissions, G H Raisoni University
4
Lecturer Govt. Degree College, Kunjwani/Sainik Colony Jammu
5
Assistant Professor, Kamla Nehru Mahavidyalaya, Department of Commerce & Management
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Assistant Professor, Business Analytics, Indira Institute of Management Pune
Under a Creative Commons license
Open Access
Abstract

Social influence has emerged as a pivotal force in shaping consumer behavior and marketing strategies, particularly in the digital age. This study explores the mechanisms through which social influence—encompassing peer recommendations, influencer marketing, online reviews, and herd behavior—affects purchasing decisions. Using a quantitative survey-based methodology, data was collected from 150 respondents across Karnal and Hisar, India, to analyze the impact of social influence on consumer choices. The findings reveal that peer recommendations significantly influence first-time purchases, especially in fashion (85%) and technology (78%), with a mean score of 4.2 on a 1-5 scale. Influencer marketing is highly effective among younger consumers aged 18-25 (90%), while online reviews are critical for 80% of respondents, with mean scores of 4.5 (frequency) and 4.3 (influence). Herd behavior is evident, with 68% of respondents purchasing trending products due to social validation. Correlation and regression analyses confirm strong relationships between social influence factors and purchasing behavior, with online reviews showing the highest impact (β = 0.52). Demographic differences, such as age and income, moderate the effects of social influence, highlighting the need for tailored marketing strategies. The study underscores the importance of leveraging social proof, influencer collaborations, and community-driven marketing to build trust and drive sales. However, ethical considerations, such as transparency and authenticity, are crucial to avoid manipulative tactics. These findings provide actionable insights for businesses to harness social influence effectively, ensuring alignment with consumer expectations and market trends.

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