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Original Article | Volume 2 Issue 1 (Jan-Feb, 2025) | Pages 155 - 163
Artificial Intelligence in Marketing: From Algorithms to Consumer Insights
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1
Associate Professor, Department of Business Management, Aurora's PG College (MBA), Punjagutta, Hyderabad - 500082
2
Associate Professor, Department of Management, Kishkinda University, Ballari, Karnataka - 583120
3
Professor, Department of Management Studies, Lords Institute of Engineering and Technology, Himayat Sagar, Hyderabad, Telangana - 500091
4
Associate Professor, Department of MBA, Kishkinda University, Ballari, Karnataka 583120
5
Junior Research Officer, Department of Management, Council for Social Development (CSD), Southern Regional Centre, Hyderabad, Telangana - 500030
Under a Creative Commons license
Open Access
Abstract

Marketing strategies together with their practices experience significant changes because of the accelerated development of artificial intelligence (AI). The market has embraced three key AI technologies including data analytics, natural language processing and machine learning to reengineer the customer relationship and service customization procedures. This paper follows AI marketing evolution through computer science stages leading to its present usage as analysis for human behavior studies and social sciences. The introduction of AI in the marketing field boosts both operational effectiveness and leads to better understanding of customer behavior and delivers enhanced social engagements. The paper examines new advancements and interdisciplinary modeling methods which describe AI marketing applications while evaluating its immediate and projected impact on marketing domains.

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